Multistores are becoming quite popular as a way to broaden market reach thru niche sites. But is there an off the shelf solution to fit all needs?

According to several customers, the authorize.net gateway is down today 3 July 2009 and word is that is might only be back up today.  Do you have a backup payment process in place?  If  not then this is the time to review your disaster/recovery plans!

No. Under the 2008 Act, while you can email any customer, newsletter subscriber or “contact us” sender under the CAN-SPAM “relationship” guidelines, you must allow for recipients to unsubscribe from such messages without having to log into their account to do so. So none of the email processes in osCommerce comply …

We get asked this a lot. Quick answer is yes of course it is as long as you don’t use the “not for production” manual credit card module. Long answer is PCI compliance is a bit more than just the code …

Ever been busy entering products or writing a profound article to help your customer’s purchase decision only to press save and be asked to log back in, losing everything? Well you are not the only one. Read a trick for tricking Admin security …

RSS Product feeds have been around a while now. But are they really worth it?

If you have not updated your spiders.txt file lately, you might find some new Search Engines going shopping! So what? Well they can frighten away your customers, that’s what!

osCommerce Templates, osCommerce Design, osCommerce Graphic Design

Before and After Magazine recently posted two ads selling the same Jeep asking which one would sell generate the sale. We picked right one. Read why.

osCommerce Twitter

If you are a Twitter user or even just blog, shortening your URLs is a must. TinyURL.com is a leader in the field but who else is out there and should you use them?

Before you rush to draw new customers through greater SEO efforts, how about looking at the potential customer who is about to walk out the door?  If it was a real store you’d be out there saying “Can we help you?”. 
Just because you are an online business does not mean you can’t or shouldn’t.  While pop ups inviting people to chat can annoy customers, saying nothing at all can be worse.
So before you decide you need to do even more SEO how about improving your customer service tools?  Apart from a prominent, ideally free, phone number and detailed contact us page, what about tools like Online Chat, Remote Cart Management, Simple Q&A Forums?  
If we told you they can increase sales by 10% or more would you do it?

Amazon payments joins Paypal and Google Checkout as alternatives to mainstream credit card handling. Should you add it to your site?

Google views them as a unsolicited recommendation for your business and therefore sets great store by them. How long they will continue in this deluded manner is yet to be seen …