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Terms, Pricing etc

osCommerce Website Developers based in Brooklyn New York. We are experts in all aspects of osCommerce including design, Add Ons and custom code development.

Quotes

We quote fixed price for all work based on the scope of the work to be done and the skillset required to do it. 

Our rates are:

  • Design and Programming  $75 an hour
  • Business Analysis/SEO   $100 an hour
  • Project Management $125 an our

We always recommend you get a fixed price quote rather than simply comparing rates. 

Where it is not possible to quote a fixed price due to the investigative nature of the work, we quote a  ceiling limit.  If we can complete the work within the limit we will. If not then,  before the end of the limit, we will advise you of the status and recommend to you what, if anything, can be done next.

Projects

When working on projects sich as a new site or a site redevelopment payment terms are as follows:

  • 50% non-refundable deposit
  • 25% on handover to user acceptance testing
  • 25% prior to loading to your server or one month after handover for user acceptance testing, whichever is the earlier.

Any changes to scope will be costed at the time and factored into the payment schedule. Any changes post user acceptance are paid for up front. Once payment is made, it is not refundable.

Support

New customers must pay for support 100% up front.  If you have any doubts about our ability to deliver we can provide references.

Existing customers usually pay support fees once per month.  For large support jobs, you may be asked to pay a 50% deposit, balance on handover/completion.

Consulting 

Any consulting work is paid for in advance. 

Contracts

We do not prepare formal contracts. Our quote plus these terms constitute the contact which is effected on your acceptance and/or payment of a deposit.  In the event you wish to terminate contracted work then no monies will be refunded and payment for any work in progress will be required. 

We are happy to sign a Non-Disclosure Agreement and can provide a sample for you to use.

Copyright

Whoever develops the graphic design retains copyright over that design. 

All software is distributed under General Public Licence subject to any Non-Disclosure/Non-Compete Agreements that may be in place.

Warranty

We provide 3 months warranty on our work. If you are hosted with us then that warranty is unlimited.  Warranty is subject to no other party changing the code during the warranty period.

Variations

We reserve the rights to change these terms at any time.

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