Home » Terms, Pricing etc

Terms, Pricing etc

osCommerce Website Developers based in Brooklyn New York. We are experts in all aspects of osCommerce including design, Add Ons and custom code development.

Quotes

We quote fixed price for all work based on the scope of the work to be done and the skill set required to do it.

Our rates are:

  • Graphic Design, Programming, Testing  $75 an hour
  • Analysis and User Interface Design   $90 an hour
  • Consulting (Business Planning, SEO/SEM)  $125 an hour
  • Project Management $125 an hour

We always recommend you get a fixed price quote rather than simply comparing rates.

Where it is not possible to quote a fixed price due to the investigative nature of the work, we quote a  Time & Materials with a ceiling limit.  If we can complete the work within the limit we will. If not then,  before the end of the limit, we will advise you of the status and recommend to you what, if anything, can be done next.

Support

Support work is paid 100% up front.

Payment is acccepted via PayPal.  We send Money Requests as our quote. Payment of the Money Request is acceptance of our quote.  Your receipt is the PayPal payment record.

Large support jobs are treated as Projects.

Projects

When working on projects such as a new site or a site redevelopment, payment terms are as follows:

  • 50% non-refundable deposit
  • 25% on handover to user acceptance testing
  • 25% prior to loading to your server or one month after handover for user acceptance testing, whichever is the earlier.

Any changes to scope will be costed at the time and factored into the payment schedule. Any changes post hand over for user acceptance are paid for up front. Once payment is made, it is not refundable.

Payment is acccepted via PayPal or by check.

Consulting

Any consulting work is paid for in advance.  In the event that you decide to cancel the work once it has commenced then  no refunds will be provided.

Contracts

We do not prepare formal contracts. Our quote plus these terms constitute the contact which is effected on your acceptance and/or payment of a deposit.  In the event you wish to terminate contracted work then no monies will be refunded and payment for any work in progress will be required.

We are happy to sign a Non-Disclosure Agreement and can provide a sample for you to use.

Copyright

Whoever develops the graphic design retains copyright over that design.

Whoever is author of the code retains copyright over that code.

Copyright will not be assigned.

All software is distributed under General Public Licence.

Warranty

We provide 3 months warranty on work undertaken as Fixed Price.

Warranty is for defects only in code we have written.

Warranty does not include defects in code we have not written.

Where a reported defect is determined to not be a defect then rectification is billable work.

Work done under Time & Materials or other payment arrangements including payment plans and/or discount is not covered by Warranty.

Environmental issues such as the hosting environment changes are not covered by Warranty.

Third party software such as payment and shipping modules and shopping feeds are not covered by Warranty.

Warranty is subject to no other party changing the code during the warranty period.

Warranty commences on the date final payment is due not paid.  For fixed price projects the warranty start date is one month after handover for user acceptance testing.

Variations

We reserve the rights to change these terms at any time.

Get Adobe Flash player