If you need urgent hosting support and cannot contact us, then please contact HostDime.

Protocol is to log a ticket then phone.

HelpDesk

1. Go to the HostDime Help Desk
2. Register.
3. Submit a Ticket.
4. Make sure you note you are on a Dedicated Server 

Phone

Once you have logged a ticket then call them.

Technical Support Department
407.756.1126 Ext. 2
Hours: 24 Hours a day (7 Days a Week)

If they ask for it, advise them that HostDime should have the latest server password on file.